Immediate support and troubleshooting technical issues are at the heart of our remote and connected maintenance solution: a key part of Chubb visiON+ connected services.
A dedicated phone number, extended hours availability, direct access to an expert technician, and remote preventive maintenance provide extra confidence that critical events are promptly addressed and systems are correctly maintained. In addition, Chubb’s specialist field technicians are empowered with data to act on our customers’ behalf. Our specialized service team comes to your property with the site history and any required parts, increasing the number of first-time resolutions and reducing the need for returning visits.
Using Chubb’s remote and connected maintenance, our customers can manage various aspects of their protection with simplicity, like changing a code or requesting a fob.
Better connected, more responsive – Chubb visiON+ means you can say goodbye to uncertainty, delays and stress.
Our connected services are backed up by our people, who are always on hand to advise and support your business.
Direct access to expert technician with extended hours availability
Remote maintenance, software updates and configuration backups
Both on and off site technical support
Ensures peace of mind by delivering suite of connected services
We are always here to help
We are committed to extending our existing range of innovative, remote fire safety and security services to all markets. Contact our experts today to find out which services are available in your market.
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We deliver our services through a global network of over 12,000 highly specialised and fully compliant staff, 200+ branches and more than 20+ monitoring centres worldwide, providing a customised local service supported by expert teams, 24/7, 365 days a year.
A global organisation
Chubb’s global footprint, and local expertise is reflected in its
12,000+ team, working from 200+ offices across 17 countries.
Get in touch with our regional offices