Chubb’s Remote Video Response service allows our monitoring centre operators to remotely connect to your site's surveillance system and provide an informed, appropriate and cost-effective response based on their observations.
Video surveillance systems on their own simply view and record events. When combined with a professionally delivered remote video monitoring service, the effectiveness of the system is raised to a new level.
Alarms generated alarms will be responded to by initiating a connection to your premises’ video system. Our operators will view live video and based on what they observe will make an informed decision on further actions. For instance if a crime is in progress was observed the Police can be contacted immediately.
Alarm panel activations are sent to the Chubb Monitoring Centre which initiates live video response.
The customer’s security system is remotely accessed and the live video images from the site are viewed by Chubb.
Our operators view the images received and decide on the appropriate course of action.
Chubb Electronic Security is one of Australia’s leading security integrators.
Having a regular service and preventative maintenance program in place for your security equipment is essential to help ensure your system works when you need it most.
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We deliver our services through a global network of over 12,000 highly specialised and fully compliant staff, 200+ branches and more than 20+ monitoring centres worldwide, providing a customised local service supported by expert teams, 24/7, 365 days a year.