SECURITY MONITORING AND RESPONSE

Chubb provides
alarm monitoring for
businesses of all sizes

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Alarm Monitoring For
Businesses Of All Sizes

Chubb provides alarm monitoring for businesses of all sizes, from small through to multinational corporations and the most secure government organisations.

Why Chubb Monitoring?

  • Trusted and dependable industry leader
  • Compliance and adherence to Australian Standards
  • Grade A1 monitoring centre, accredited to Australian Standard (AS/NZS2201.2)
  • Redundant level R1A, the top rating under ASIAL’s redundant level certification scheme
  • Dedicated customer care
  • Reliable technology and response
  • Competitive rates

Our Monitoring Centres

Chubb operates two ASIAL certified Grade A1, Redundant Level R1A Monitoring Centres. In the event of a natural disaster or major technical fault, this allows us to switch monitoring and phone calls to either monitoring centre. Having two geographically separated centres also enables load sharing in peak times. This ensures prompt actioning of all critical alarm events and seamless service delivery for our customers.

Tailored Response Plans
Available

Alarm Monitoring

Chubb is able to monitor many alarm types and events and provide a tailored response plan to suit your requirements. The most common types, burglary and intrusion, lone worker, hold-up and duress and environmental and plan alarms, are describes below. However, if you have something else in mine, chances are we will be able to accommodate it with a customised response plan.

Dedicated Customer Care

We understand every customer is unique and we recognise we need to deliver an excellent customer care experience. We have established dedicated customer care teams to take care of our customers. These specialised team members are available to guide and assist customers to make changes to their monitoring procedures, produce alarm history reports, provide technical advice, organise patrol services or any other security related requirements.

Alarm Monitoring

Chubb is able to monitor many alarm types and events and provide a tailored response plan to suit your requirements.

Lone Workers (SafeZone)

The SafeZone® app by CriticalArc® is used by millions of users worldwide and enables lone workers to be easily located and assistance provided in an emergency situation.

Remote Video Guarding

Chubb’s Remote Video Guarding service enables our monitoring centre operators to view live video at your premises.

Remote Video Response

Chubb’s Remote Video Response service allows our monitoring centre operators to remotely connect to your site’s surveillance system.

Alarm Response Services

An alarm response service is a vehicle based security guard who will provide a rapid respond to alarm activations.

We are here to help you.
Call or email our team
of experts today.