We deliver our services through a global network of over 12,000 highly specialised and fully compliant staff, 200+ branches and more than 20+ monitoring centres worldwide, providing a customised local service supported by expert teams, 24/7, 365 days a year.


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Trusted Medical
Alarm Monitoring?

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Chubb VitalCALL gives
peace of mind

Call Chubb VitalCALL on 0800 10 20 30

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Chubb VitalCALL provides the assurance, peace of mind and commitment that in a medical emergency at home, you can call for help, without the need to get to your phone – 24 hours a day, 7 days a week, everyday of the year.

VitalCALL has helped over 200,000 people stay independent at home with medical monitoring.

We provide GPS monitoring options for our customers, giving them confidence and independence beyond the boundaries of their home.

Talk to our medical
alarm experts on
0800 10 20 30

VitalCALL Medical Monitoring

  • Free service and maintenance on all VitalCALL equipment
  • Ambulance call outs are paid for by VitalCALL (when you press your pendant in an emergency)
  • Emergency monitoring 24 hours a day, 7 days a week
  • GPS option for medical monitoring when out and about
  • VitalCALL offers a no obligation, free home demonstration to see how the service works in your own home
  • Competitive pricing for retirement villages and rest homes

At Home & GPS Monitoring

Base Unit

Connects to VitalCALL and monitors your at-home pendant.

At-Home Pendant

Wear at home. 300m range. Connects to Base Unit. 5 Year Battery Life.

VitalCALL GO™ GPS Pendant

Optional extra. Wear whenever leaving home. Approx. 1 month battery before recharge.*

*The battery will last for approximately 1 month when not used for emergency alerts. Your VitalCALL GO™ will need to be charged if you have recently sent an alert for help. You will also have to charge your device more frequently with the fall detection feature enabled.

Features of both VitalCALL Pendants

  • Waterproof
  • Lightweight
  • Fall Detection
  • Very Durable

VitalCALL is ideal for:

  • People living alone
  • Disabled individuals
  • Independent living retirement villages
  • Rest Homes and Nursing Homes
  • People with Dementia or Alzheimer’s

VitalCALL GO™ GPS Pendant

Whether you are heading to the shops, walking on the beach, or visiting friends, the VitalCALL GO™ gives you peace of mind every step of the way.

The VitalCALL GO™ pendant is a mobile personal emergency pendant with 3G cellular and GPS technology for summoning help any time, and from anywhere there is 3G cellular and GPS coverage.

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  • 3G cellular coverage
  • Hands-free communication
  • GPS location
  • Optional falls detection
  • Wireless charging
  • Water-resistant (IP67)
  • Lost and Flight modes

VitalCALL is part of Chubb New Zealand and is accredited by Ministry of Social Development as a medical alarm provider. This means your monitored medical alarm may attract a subsidy.

Talk to us about
your medical
monitoring needs