We deliver our services through a global network of over 12,000 highly specialised and fully compliant staff, 200+ branches and more than 20+ monitoring centres worldwide, providing a customised local service supported by expert teams, 24/7, 365 days a year.

MONITORING & REMOTE SERVICES

Chubb Australia Monitoring Services – Elite Protection You Can Trust

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Chubb Security Monitoring
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When it comes to safeguarding your people, property, and assets, trust the team with Australia’s highest certification, advanced technology, and commitment to excellence — trust Chubb Australia.

Serving Every Organisation, Across Every Industry, Everywhere

From small businesses to large multi-site national organisations, Chubb delivers monitoring services across all sectors, helping to keep people, assets, and property safe. Our dedicated Customer Care teams provide personalised service — assisting with procedure changes, alarm history reports, and technical advice when you need it most.

Powered by the Latest Technology

We continually invest in innovation to offer the best monitoring experience available. Our Monitoring technology gives customers secure, web-based access to site data and reports, with automated email alerts for selected events.

Experienced Monitoring Centre Operators form the heart of our service. Fully accredited, police-checked, and industry-trained, our team is committed to responding to every alarm with speed, skill, and care.

Our Monitoring Services Include:

Immediate Emergency Response

Solutions that react instantly to critical events to protect people and assets:

  • Duress Button
  • Medical & Fire Alarm
  • Intruder Alarm
  • Smoke / Fire Indicator Panel
  • Tamper Alarm
  • Power Failure Alarm
  • Low Battery Alarm
  • Timer Test Failure
  • Communications Fail
  • GPS Lone Worker Alarm

Proactive Surveillance & Compliance Checks

Solutions that monitor, inspect, and prevent issues before they escalate:

  • Remote Video Response (RVR)
  • Virtual Patrols
  • Virtual Guards / Inspections
  • Thermal Heat & Temperature Variance Monitoring
  • Bespoke & Customised Solutions

A1–R1A MONITORING CENTRES

At Chubb Australia, we take monitoring seriously. Our two fully staffed monitoring centres, located in Queensland and New South Wales, hold Australia’s highest A1–R1A certification by ASIAL — a mark of distinction that represents the pinnacle of control room excellence. Few providers achieve this rating, and we’re proud to operate within these elite facilities.

Why A1–R1A matters:

  • The A1 rating signifies world-class infrastructure, full redundancy, rigorous staffing standards, and rapid alarm response times.
  • The R1A rating builds on this, ensuring unrivalled resilience and reliability, exceeding Australian Standard compliance requirements.

Both centres are managed within strict response timeframes that exceed Australian Standards (ASIAL). Your privacy and data security are protected by our ISO 27001 certification, offering complete peace of mind.

Optimised Performance with Remote Video Response

Protection goes beyond advanced security systems. By adding Chubb Remote Video Response (RVR) services, your business benefits from faster intervention, reduced risk, and cost savings through proactive monitoring and visual verification.

What else might you be interested in?

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