BT Redcare has been a prominent provider of alarm monitoring and security solutions for both businesses and residential properties for many years. However, due to significant changes in the telecommunications landscape, BT Redcare will be ceasing its operations on 1^st August 2025. This development requires customers to transition to alternative alarm monitoring solutions.

How Does This Affect You?

If your alarm signalling device currently uses BT Redcare to connect to our Alarm Receiving Centre (ARC), it is essential that you upgrade your device by the end of July 2025. Without this upgrade, our ARC will no longer be able to communicate with your intruder alarm in the event of an activation, potentially leaving your property unsecured and unmonitored. Furthermore, failure to upgrade could result in non-compliance with your insurance policy, affecting your coverage in case of an incident.

Chubb is Here to Assist You

At Chubb, we recognise the critical importance of maintaining a secure environment for your business. We are dedicated to ensuring a smooth transition for all our customers affected by the BT Redcare closure. Our team of security experts is ready to help you find and implement an alternative alarm signalling solution that meets your specific needs.

We offer a comprehensive range of security services, including:

• Alarm Monitoring: Continuous observations to ensure prompt response to any alarm activations.
• CCTV Systems: High-quality video surveillance solutions for enhanced security.
• Access Control: Systems designed to manage and control entry to your premises effectively.
• And More: Various other security solutions tailored to keep your people, property and assets safe and secure.

Stay Connected, Stay Protected

Don’t wait until it’s too late. Ensure your alarm signalling device is upgraded well before the August 2025 deadline to avoid any disruption in your security monitoring service. Contact Chubb today to discuss your options and plan your upgrade.

For more information and to schedule your upgrade, please reach out to our security experts.

Chubb: Keeping you connected and protected in the digital age.

Find Out More About the Digital Switchover