24/7 Fire DECAM
Monitoring for Singapore

24/7 Monitoring Around the Clock

Your connected fire alarm remains monitored around the clock, helping ensure critical signals are handled even when premises are closed, lightly staffed or operating after hours.

Licensed Connection to FSSD

As a licensed DECAMS operator, Chubb provides the regulated connection through which applicable building fire alarm signals are automatically transmitted to the FSSD Operations Centre.

Review False Alarms

Every fire alarm activation is treated seriously when received. After the event, alarm records, site feedback and technical follow-up can help determine whether it resulted from a fire incident, system fault or other non-fire condition. The findings support corrective maintenance and system improvements, helping reduce the unwanted alarm recurring.

Professionally Staffed Monitoring Centre

Trained monitoring personnel manage alarm events around the clock and follow defined procedures for notification, escalation and technical support according to the type of signal received.

Built to Maintain Monitoring Continuity

Hot-redundant backup systems, independent power and a fire-rated operations room help maintain monitoring continuity during equipment failure, power disruption or unexpected conditions at the center.

One Partner Across the Fire-Safety Lifecycle

Chubb brings fire detection, DECAM monitoring and system maintenance together, simplifying vendor coordination and helping customers maintain reliable protection across the complete fire-safety system lifecycle.