Essential for ensuring your
system doesn't fail when
you need it most

Chubb’s breadth of service and expertise means that our engineers are capable of servicing a range of intruder, CCTV and access control systems, so even if you have several different equipment suppliers, you only need one service provider – Chubb.
All Chubb engineers are qualified to industry standards and above and their training is regularly refreshed to keep them abreast of developments and changing technologies. All servicing work is carried out by following stringent quality control procedures and to the appropriate standards.

Standard Service Contract

Chubb’s Standard Service and Maintenance contract provides regular preventative system inspections and access to our 24/7 service helpdesk and engineer call-outs, if required at an extra cost. (Subject to terms and conditions).

What do our system inspections cover?

CCTV System inspection (minimum of 1 each year)

Camera and housing connections, coverage, movement where applicable, performance and focus, brackets and fixings examined for signs of corrosion or damage, recording device checked for quality and accuracy of playback/retrieved images, telemetry and display controls checked, site and lighting assessment, alarm input operation and response. We will then document the visit and offer our expert advice on your system as well as answering any questions you may have.

CCTV Service Check – Chubb also offers a service designed to automatically detect faults and operational issues on our CCTV system through our state of the art 24/7 UK based monitoring centre. The checks are run at pre-determined intervals and any tests which fall below a defined threshold will generate an alert.