Chubb is one of the
world's leading providers
of fire safety and security
solutions for businesses
and organisations

Chubb is one of the world's leading providers of fire safety and security solutions for businesses and organisations worldwide


Protecting the
most vulnerable
in society

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Technology designed
to protect the most
vulnerable in society

Medical Alert, also known as Personal Emergency Response System (PERS) or Telecare System, allows you to call for help in an emergency by pushing a button. The technology is designed to protect some of the most vulnerable in our society; for families, it helps your loved ones maintain their safety and independence in the comfort of their home.

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about our medical
alert solutions

Chubb is one of the leading providers of medical alert devices and monitoring services in Australia (VitalCall), Hong Kong (Easilink) and the United Kingdom (Chubb Community Care).

Why Chubb?
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about us

Personal Emergency
Response System (PERS)

PERS has three basic components:

  • A small radio transmitter with a button. It is usually a pendant worn around the neck or on a wrist band
  • A base unit / console connected to the telephone line
  • Emergency response center that monitors calls 24 hours a day

How it works?

When you need help you press the button. A signal is sent from the pendant to the base unit, which in turn calls our emergency response center.

There is no need to pick up your phone – our response operators will speak to you through the base unit, assess your needs and send help immediately if required.

Based on your requirements, our response operator will contact a family member, friend, neighbour or emergency service to provide the assistance you need.

Additional accessories and other assisted living solutions are available to enhance your protection. For example, fall detector, bed occupancy monitor, epilepsy support monitor, nurse call.

What we offer

VitalCall Personal Emergency Response

VitalCall is Australia’s original provider of 24/7 medical alert devices and services.

Easilink Social Alarm Monitoring

Easilink has provided a 24/7 emergency alarm monitoring service in Hong Kong since 1994. The service is available to the elderly and any client who requires medical or home emergency response.

Chubb Community Care

One of the UK’s leading providers of 24/7 telecare and telehealth systems and monitoring services. We provide solutions for homes, local authorities, housing associations and care home providers.

Assisted living

Chubb provides residents in care homes and extra care environments independence, security, safety and comfort. Speak to your local Chubb office to find out more.

Find out more about our
Medical Alert systems

Case studies

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our full range of solutions