Medical Alert, also known as Personal Emergency Response System (PERS) or Telecare System, allows you to call for help in an emergency by pushing a button. The technology is designed to protect some of the most vulnerable in our society; for families, it helps your loved ones maintain their safety and independence in the comfort of their home.
Chubb is one of the leading providers of medical alert devices and monitoring services in Australia (VitalCall), Hong Kong (Easilink) and the United Kingdom (Chubb Community Care).
PERS has three basic components:
How it works?
When you need help you press the button. A signal is sent from the pendant to the base unit, which in turn calls our emergency response center.
There is no need to pick up your phone – our response operators will speak to you through the base unit, assess your needs and send help immediately if required.
Based on your requirements, our response operator will contact a family member, friend, neighbour or emergency service to provide the assistance you need.
Additional accessories and other assisted living solutions are available to enhance your protection. For example, fall detector, bed occupancy monitor, epilepsy support monitor, nurse call.
VitalCall is Australia’s original provider of 24/7 medical alert devices and services.
Easilink has provided a 24/7 emergency alarm monitoring service in Hong Kong since 1994. The service is available to the elderly and any client who requires medical or home emergency response.
One of the UK’s leading providers of 24/7 telecare and telehealth systems and monitoring services. We provide solutions for homes, local authorities, housing associations and care home providers.
Chubb provides residents in care homes and extra care environments independence, security, safety and comfort. Speak to your local Chubb office to find out more.
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We deliver our services through a global network of over 12,000 highly specialised and fully compliant staff, 200+ branches and more than 20+ monitoring centres worldwide, providing a customised local service supported by expert teams, 24/7, 365 days a year.
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