We use cookies to help you navigate efficiently and perform certain functions. You will find detailed information about all cookies under each consent category below.
The cookies that are categorized as "Necessary" are stored on your browser as they are essential for enabling the basic functionalities of the site. ...
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
Advertisement cookies are used to provide visitors with customized advertisements based on the pages you visited previously and to analyze the effectiveness of the ad campaigns.
Responding to our customers’ emergency needs is first and foremost in our approach to marketing place. Chubb’s contact center is available 24/7, agile and reliable in responding to distress service requests that continues to earn us the reputation.
With sophisticated technologies, customers can connect our experts at anytime from anywhere through multi channels, including phone line, email and WeChat. Experts are on your side round the clock to support customers’ security and business operations.
Once you make a service request, our trained experts at the contact center will initiate appropriate countermeasures and notify the right technician for the service visit. They will not stop at just answering your request, but will continue to follow through the entire service process, ensuring the issue is resolved with the minimum downtime of your security systems.
We love feedback from customers, driving us to keep up with their expectations. The next generation contact center technology offers increased efficiency and gives you more actionable insights to protect the investment on your security systems.
Notifications