We deliver our services through a global network of over 12,000 highly specialised and fully compliant staff, 200+ branches and more than 20+ monitoring centres worldwide, providing a customised local service supported by expert teams, 24/7, 365 days a year.
At Chubb, we strongly believe in the values of our business: they form the foundation of our evolving company culture and guide our employees to make innovative decisions and better collaborate, creating a company without borders. Because these values inspire us daily, you will also find them reflected in everything we do.
Employee Opportunity
We listen to our employees to create an inclusive work environment based on respect, trust, and support.
We hire and retain the brightest people and empower their growth to become great leaders, at every level of Chubb.
We value diversity in individuals and cultures, seeking and sharing ideas openly in a safe environment that promotes respect and candor.
We support and encourage lifelong learning to expand our knowledge and capabilities.
Innovation
We continue to digitally transform, leveraging automation to deliver the most efficient services for customers.
Our heritage inspires us to create innovative, powerful and industry leading solutions addressing the most complex problems.
We continuously invest in new technology and intelligent systems to improve our global connected services and customer experience.
Performance
We constantly seek out best practices, whilst promoting evolution and amplification of excellence through collaboration.
Our customers have a choice, and how we perform determines whether they choose us.
We work together to achieve world-class financial performance, creating value at every opportunity.
We focus our strategic transformation on people, processes and portfolio to ensure we are creating value for all stakeholders.
Responsibility
Successful businesses should always endeavour to improve the human condition.
We hold ourselves to the highest ethical standards at all times.
We continue to strive forward in our environmental and sustainability journey.
We are unyielding in our commitment to the highest standard of health and safety for our employees and customers.
We passionately support and create trusting relationships with our business communities.
Customer care
We actively listen to our customers to deliver a unique response to their specific needs.
We make it easy to do business with us by reducing complexity at every opportunity.
We are committed to excellence in customer satisfaction.